Posted by Mezei on February 28, 1998 at 15:04:25:

In Reply to: Can measuring IC thwart KM initiatives? posted by Rob Patzig on February 27, 1998 at 21:31:44:

Hi Rob,

From what I understand, the IC value you end up with represent the efficiency of the KM process. It's a direct reflection or indication of how well the KM intiatives are unfolding in the organization. It has to do with the correlation between IC and KM. If

IC = human capital + structural capital

and

IC = knowledge + (information + data)

and

KM = tacit + explicit

then

KM = IC

So the end result, the new knowledge created = the $$ figure we assign the set of processes which created it.

Don

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