Posted by Yogesh Malhotra on February 24, 1998 at 11:48:47:

In Reply to: Knowledge Management and Learning Organizations posted by Bjoerg Kaspersen on February 24, 1998 at 10:38:46:

Learning Organization: Every organization is a learning organization... some do it explicitly, others do it implicitly...

However, the problem is that most organizations may not explicitly address both learning and unlearning that is needed for remaining current with the changing dynamic reality of the business environment..

Knowledge Management: Traditionally the domain of expert systems and artificial intelligence researchers, knowledge management is assuming greater importance in this era. This seems to be based on a more stark realization that 'information' [based on the traditional information processing paradigm] doesn't really help understand consequential performance in the systemic competitive context.

The problem perhaps arises from relatively greater emphasis on the information processing capacity of traditional information and control systems... which were originally developed for addressing the organizational needs of predicting future needs, goals and strategies.

Bring in non-linear and discontinuous change... information-processing based 'prediction' doesn't cut it any more... Hence, the need for greater emphasis on the innovation and creativity of human beings along with effective utilization of new information technologies... this is what I call knowledge management....

In sum, Knowledge Management may be defined as: Leveraging the information processing capacity of advanced technologies, via translation of information into action by means of the creativity and innovation of humans... to effect organizational competence and survival in an increasingly unpredictable (hyperturbulent) competitive environment.

Hence, the camps are not split... 'new' KM subsumes OL.

For more details, you may like to peruse the articles posted on the following home page:

WWW Virtual Library on Knowledge Management

- Yogesh Malhotra

• WWW Virtual Library on Knowledge Management

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Follow Ups:

• Re: Knowledge Management vs Learning Organizations Robbert Northolt 05:27:26 2/25/98 (1)
  • Re: Knowledge Management and Unlearning Yogesh Malhotra 12:18:14 2/25/98 (0)

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