Posted by Ross Hall on February 22, 1998 at 10:21:39:

In Reply to: Re: Information & Knowledge Workers posted by Martyn R Jones on February 16, 1998 at 02:07:12:

Agree wholeheartedly with the comments about Data Warehousing ( I believe one of the killers of KM may turn out to be the IT industry rebadging old rope with "Knowledge!" )

Interesting point on empowerment. I've noticed that empowerment in domains where "Information Workers" dominate doesn't tend to be effective, while Knowledge Workers seem to thrive on the "freedom within boundaries" which empowerment offers.

Be interested to see if anyone else has similar experiences ( or disagrees! )

Ross ;-))

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