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From Knowledge 'Workers' to Knowledge 'Intrapreneurs'


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Posted by Yogesh Malhotra on February 21, 1998 at 13:20:07:

In Reply to: Information & Knowledge Workers posted by Ross Hall on February 09, 1998 at 13:34:48:

Excerpt from Keynote Toward a Knowledge Ecology for Organizational White-Waters

Toward Communities of Knowledge Intrapreneurs


With the redefinition of the employment contract in U.S. and other worldwide
organizations, we are observing a shift to the intrapreneurship mode of knowledge
work. Specifically, regardless of the industry or organization an individual is
working in, he or she is expected to act more and more as an internal entrepreneur,
or intrapreneur. Given the increasing relevance of the knowledge value chain in
the organizational business processes, one can anticipate that most individuals in
knowledge-based organizations would be acting as knowledge intrapreneurs. The
term 'knowledge intrapreneur' seems more appropriate in this context than
'knowledge worker' given the changing nature of organizations and work roles.


The emerging work roles would exploit the informated environment by opening the
information base of the organization to members at every level, assuring that each
has the knowledge, skills and authority to engage with the information
productively. These roles are consistent with Shoshana Zuboff's observation that
efficient operations in the informated workplace require a more equitable
distribution of knowledge and authority. They are also consistent with the
contextual, constructive, dynamic, and action-oriented view of knowledge creation
proposed in this keynote. The new work roles demand that every worker act to an
extent as a manager as well as an entrepreneur in the organizational
knowledge-creation process. Such knowledge intrapreneurs are expected to
contribute to the organizational knowledge-creation processes based on
developing knowledge relationships and knowledge exchanges within and outside
the formal boundaries of the organizations. The emerging virtual communities of
practice and virtual events [such as this 'virtual fair'] are harbingers of this vision.




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