Posted by Yogesh Malhotra on February 21, 1998 at 13:15:14:

In Reply to: Knowledge sharing in performance appraisals posted by Julie Page on February 12, 1998 at 14:30:07:

Current literature on Knowledge Management argues that people rarely give away something without expecting anything in return. However, the 'anything' is very difficult to assess from the traditional economic or agency perspectives. Some detail on this issue is discussed in Alfie's Kohn's book Punished by Rewards and related debate in 1993 HBR. [Some previous discussion on this issue is accessible by clicking upon: http://www.brint.com/cgi-bin/tank.cgi? PA=kohn].

Also, some authors (cf: Davenport & Prusak) argue that one of the challenges of knowledge management is to ensure that knowledge sharing is rewarded more than knowledge hoarding and ..."To establish a consistent culture of knowledge sharing, you need to use valuable currency: substantial monetary rewards, salary increases, and so forth." However, a caveat needs to be observed in case of such prescriptions

We are still caught in the agency-based performance and behavior controls, however clan control - based on shared value systems - seem more interesting for cultural interventions. Furthermore, as argued in the earlier discussion on Kohn's work that draws on Ed Deci's prior research on intrinsic motivation, most performance based rewards may beget only temporary compliance, not internalization of a shared value system or a shared philosophy.

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