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Posted by Matt M on October 22, 2003 at 07:11:15:
In Reply to: Can Knowledge be managed? posted by Pearl on October 17, 2003 at 09:28:55:
Hi Pearl
From my perspective internal Knowledge ('Tacit'?) can only be 'managed' by the person who has that knowledge. i.e. they are the only ones who can become consciously aware of the knowledge that they hold, structure it, understand it, etc, until it becomes something that to a certain extent can be externalised - made explicit.
Knowledge Management though should facilitate the process the person goes through that results in the knowledge becoming explicit. Manage the individuals knowledge management so to speak.
Once made explicit that knowledge can then be Managed in terms of it being shared and utilised, etc.
However I'm not sure that all internal knowledge can be made explicit. Think about any physical skill. Can somebody be given the knowledge of how to perform a skill expertly. I believe not. It has to be learnt, although having access to Explicit knowledge concerning the skill can speed up the learning process.
So, what I am suggesting is that only the individual can manage internalised knowledge, an organisation can manage externalised knowledge. Knowledge Management as a business discipline can provide 'tools' to facilitate both activities.
Any other suggestions?
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