Posted by Sebastián Miralles Acuña on October 16, 2003 at 16:27:57:

In Reply to: knowledge, KM and intellectual capital posted by Don Mezei on October 01, 2003 at 13:10:30:

Hello Don:

Personally I prefer Sveiby´s terminology of internal, human, and structural capital. I think it helps organize concepts.

However, I agree that on a human, and some internal aspects, the best way to measure measure is through results. After all we are measuring the quality of inputs, which should be reflected in the outputs. I like a combination of scorecard and NPV calculations within an Intellectual Capital Strategy to do this.

I would clarify that KM's focus is not making tacit knowledge explicit, but rather a strategic focus on achieving communities of learning and innovation that will be reflected in the coporate bottom line.

Best regards

Sebastián

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Follow Ups:

• Re: knowledge, KM and intellectual capital Don Mez*ei 17:42:08 10/16/03 (3)
  • Re: knowledge, KM and intellectual capital Sebastián Miralles Acuña 18:15:20 10/16/03 (2)
    • Re: knowledge, KM and intellectual capital Don Mezei 18:43:38 10/16/03 (1)
      • Re: knowledge, KM and intellectual capital Sebastián Miralles Acuña 20:22:30 10/16/03 (0)

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