Posted by Nabil ADOUANI on October 14, 2003 at 12:21:32:

In Reply to: KM and TQM posted by Kian Nam on October 03, 2003 at 03:11:02:

The new century is dominated by knowledge-based enterprises operating within a knowledge-driven
economy.

So Knowledge management (KM) has expanded the concept and application of organisational
decision-making and now involves wider issues such as environmental scanning, environmental
interpretation and enterprise learning.

I think foundation theories like Total Quality Management (TQM) need to be reviewed if we want them to play a complementary role in the development of modern organisations.

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Follow Ups:

• Re: KM and TQM Kian Nam 13:30:21 10/14/03 (1)
  • Re: KM and TQM kevin kreitman 17:46:48 10/15/03 (0)

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