Posted by Denham on August 09, 2003 at 16:45:59:

In Reply to: Role and competences of a Knowledge Manager posted by Joke Waalders on August 05, 2003 at 09:46:42:

Greetings Joke,

I suspect my criteria may lean more towards the people skills than the process or technology activities commonly included in KM profiles.

• A strong identity - ability to give and take critique and learn from errors
  
• Sound knowledge of epistemology - know appreciate and apply the differences between information and knowledge
  
• Empathy for learning and ability to assist others to achieve their learning goals
  
• Excellent personal networking skills - including contact with KM thought leaders
  
• A feel for collaborative technologies - the important functionalities and experience with community facilitation
  
• Deep knowledge, experience & understanding of communities of practice - how to establish seed and motivate collaborative action
  
• Fundamental appreciation of KM theory and strategy - so it is possible to discover opportunities, leverage advantages and apply knowledge related innovations

A knowledge manager requires a measure of autonomy (budget), strong executive support & evangelism, patient stakeholders and the authority to change company rewards, hiring and recognition profiles.

Here are some notes and further links

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Follow Ups:

• Re: Role and competences of a Knowledge Manager Tarun Satiya 08:15:29 08/12/03 (0)
• Re: Role and competences of a Knowledge Manager Tarun Satiya 08:15:24 08/12/03 (0)

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