Posted by Denham on March 19, 2003 at 22:23:36:

In Reply to: two weeks and the grunt work posted by Martha R. on March 19, 2003 at 11:02:07:

Martha,

May I suggest you get hold of "Continuity management. Preserving corporate knowledge and productivity when employees leave", by Beazley, Boenisch & Harden, Wiley 2002. Chapters 8-11 provide a useful template, questions and describe a formal process for 'knowledge harvesting' (not a term I favor).

This is one of the basic activities within knowledge mapping

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• Re: Build a k-profile? Martha 08:48:40 03/21/03 (0)

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