Posted by Iris B. on March 17, 2003 at 09:40:28:

In Reply to: INFORMATION - Needs - Seeking - Use - posted by GIANCARLO on March 17, 2003 at 06:41:43:

Hi Giancarlo,

I have a few pdf's attached for you that I hope will help you.

Here we go:
>
www.ctg.albany.edu/resources/htmlrpt/uig_seminar3/seminar3_ssd.pdf

www.educause.edu/ir/library/pdf/CMR0129.pdf

http://www.usg.edu/galileo/download/galileo_rept_1099.pdf

Good luck!
Iris

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