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link capability & performance


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Posted by peter troxler on December 19, 2002 at 07:28:00:

In Reply to: Re: How to realise KM in Critical Incidents Mgmt posted by Joseph Murphy on December 18, 2002 at 09:07:34:

Joe

(1) I perfectly agree with you. KM is not a strategy by itself. KM is a possible way to react to a challenge ... be it strategic or operational.

(2) I recently came across this: strategic planning is not something you do to establish a clear cut action plan -- but its something that enables you to act in an oportunistic way. I *think this is along the lines you talk about "org. capability" and "performance"?

(3) maybe KM can help to link capability & performance. but I wonder what it really is that not only helps you to have "eyes and ears wide open" but to hear & see the relevant things. do you have a hypothesis about that -- or even an answer?

-peter



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