Posted by Peter Troxler on December 18, 2002 at 05:31:40:

In Reply to: Re: RIMSAT is not a KM project? posted by Joseph Murphy on December 17, 2002 at 12:48:07:

Joe -- to keep on ranting: the UK firefighters' strike has proved that, finally they may be forced to accept change...

anyway: I'd like to discuss how critical incidents management in a more general approach could be turned into a KM project -- or maybe even one step back: do CI Management have anything in common where we could start to coin a KM project?

I think that a changing environment must at some point lead to incidents -- even if they can be avoided to happen in the last minute (hence the term critical incident). so to learn from these incidents could then lead to a response to change. the combination of technology and human contribution could be the most appropriate way to analyse incidents & to apply the results fo the analysis for "organisational survival".

What do you guys think?

-peter

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Follow Ups:

• Re: How to realise KM in Critical Incidents Mgmt Joseph Murphy 09:07:34 12/18/02 (4)
  • link capability & performance peter troxler 07:28:00 12/19/02 (3)
    • Re: link capability & performance Joseph Murphy 10:01:13 12/19/02 (2)
      • Re: link capability & performance Lauri Gröhn 11:45:58 12/19/02 (1)
        • Re: link capability & performance Joseph Murphy 13:14:23 12/19/02 (0)

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