Posted by Denham on December 14, 2002 at 10:58:25:

In Reply to: Be careful what you wish for... posted by Logan on December 13, 2002 at 10:36:41:

Logan,

Always an uphill battle without leadership support!

Try and get some 'experts' interested. Invite folks who are keen to share, who like the role of mentoring and who feel sufficiently self-confident to lead the charge.

If you can start some conversations around key business issues, get contributions, share ideas and help participants to clarify things, you will have some immediate value to show upper management. Solicit & collect annecdotes and stories that show value creation.

Areas that may take off early are:

• Team coordination - sharing movements and activities
  
• Gathering and sharing business intelligence, e.g. competitor moves, market changes, technology advances, industry strategies and gossip
  
• Customer profiles - their budget cycles, buying process, latent needs, sharing leads...
  
• Start building yellowpages to understand colleagues interests, learning desires and outside the company relationships.
  
• Ask someone to lead an informal course or provide access via the intranet to some key information sources - benefits data, holiday and leave credits....

Good luck.

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