Posted by Denham on December 09, 2002 at 22:47:43:

In Reply to: Online discussion forums/message boards posted by Kate Wharton on December 09, 2002 at 10:17:31:

Kate asks:

"What are the key areas I should be aware of when setting something like this up?"

• Start with minimal structure and let the emergent attractors drive focus & development
  
• Seed the conversations - get 5-12 'players' who are familiar with on-line dicussion to engage in interesting coversations, asking questions and attacking current issues
  
• Employ software that allows for linked personal profiles - to provide a feel who is talking and linear scrolling to stimulate deeper dialog
  
• Incoporate file upload functionality and a mix of synchronous and asynchronous formats
  
• Allow e-mail notifications - it assists with the transition to web conferencing
  
• Select strong participants to perform key roles e.g. keeper of insights, collector or questions, greeter, have someone summarize to help newbies catchup
  
• Get your leadership to 'walk the talk', i.e. use the functionality and do their 'work on-line'
  
• Follow the advice of experienced on-line facilitators

Good luck - engagement, dialog and thinking together is the heart of KM.

• Building community

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• Re: Some thoughts Sean 06:06:52 12/10/02 (0)

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