Posted by Dmitry Mastyukov on November 03, 2002 at 14:28:11:

In Reply to: The formula for KM posted by Mezei on October 31, 2002 at 17:30:50:

Hi, Don,

I like your approach very much.

For me know-how includes a mental process model allowing to successfully reach the desired destination.

Did you mean only explicit knowledge in your formula?

How do you differentiate between know-how and know-that (in other words - tacit knowledge is more close to know-that but not the same, whereas explicit knowledge is more close to know-how but not the same)?

Regards,
Dmitry

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