Posted by Lilia on September 20, 2002 at 06:57:08:

In Reply to: Knowledge Workers time spent finding information posted by Christina on September 19, 2002 at 11:12:06:

[posted in my blog too]

I became curious as well and found that this study was done by Outsell. I didn't find the price.

A bit more details from this study could be found in this report about knowledge technologies:"In a 2001 survey of 6300 US knowledge workers, such as IT professionals, technical writers, researchers, academics, lawyers, teachers etc. Outsell Inc Super I-Aim found that the average employee spends eight hours per week processing external information. 68% of the respondents preferred “Do-it-yourself” methods to using content provision services. Ten percent of all knowledge workers spend over twenty hours per week looking for information. Translating this into dollars and cents, this represents about $10.000 per employee per year."

• Mathemagenic

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