Posted by Garrett Delcourt on May 14, 2002 at 07:43:41:

In Reply to: Knowledge Management System vs. a Knowledge Base posted by Kate on May 09, 2002 at 13:27:52:

dear Kate,
a knowledge base is a IT infrastructure designed as a repository of knowledge.
The trick here is that explicit knowledge is what is usually dealt with at this level(documents, data, procedures...). To be complete your knowledge base must include the tacit knowledge gained and used in experiments of all kinds.
This is the first level of implementation of a KB: what nature of knowledge are you interested in, or able to process
The other point about a knowledge base is about dating and updating. A good knowledge base should enable you to date knowledge (knowledge is like food: check the date before using it)
the last point about knowledge base is sharing: who has access, to what, when.
KB in short is more of a technical matter
KM as the name says is about management. to establish a KM process, following these steps may help:
Make it a project (target, constraints, resources)
gather a team (sponsor, enablers, users, doers)
make an limited experiment, exemplify it, make it grow according to success and according to the level of implication.
set up some metrics (what you measure is what you get)
make sure you have a KB available (even at a small scale)
starting small, with limited ambitions is key
let me know if I can help you further with this
hope this helps
regards
Garrett Delcourt

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