Posted by Denham on April 23, 2002 at 11:24:47:

In Reply to: KNOWLEDGE MANAGEMENT IN MEDIUM SIZE ACCOUNTING PRACTICE posted by Mark Maybloom on April 23, 2002 at 10:58:42:

Hi Mark,

Wonder if you are familar with communities of practice and pattern languages. This seems an ideal opportunity to try a pilot in both these areas.

Communities of practice or knowledge communties will give your firm a social environment for sharing insights, swapping stories and for capturing experience. What is key here is sharing distinctions, understanding the role of heuristics and mining patterns. I would suggest you concentrate on conversations and enabling discussions rather than capturing data. Here are some notes & links I hope will help. A key text in this area is Wenger, McDermott & Snyder's recent book (2002) "Cultivating Communities of Practice"

Knowledge communities

Why patterns matter

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• Re: KM & accounting Mark Maybloom 19:58:15 04/24/02 (1)
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