Posted by Florian Resatsch on April 09, 2002 at 08:03:20:

In Reply to: Writing a paper...need your questions about KM... posted by Mezei on April 08, 2002 at 16:16:47:

havenīt seen it yet:

- How could one measure the success of a KM initiative?

I asked this question in my previous thread, but after two days research I still havenīt found a good measurement instrument

E.g. letīs change the culture of a company, that people are not reluctant to ask for help, share knowledge and use the basic IT-portal as a help. How could one measure the success? But not only with the intranet statistics or whatever, but maybe with a special Balanced Scorecard?

Any ideas, and in addition this might be an interesting point for the paper.

Regards
Florian

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Follow Ups:

• Re: one more - so. maybe has an answer right now? Mezei 14:21:18 04/09/02 (0)
• additional link Florian Resatsch 08:39:53 04/09/02 (0)

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