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Posted by S. Haggard on February 09, 1998 at 18:15:52:
In Reply to: Best practice Surveys. posted by Jurgens Pieterse on February 08, 1998 at 16:17:36:
Contact Debra Amidon via ENTOVATION Home Page (www.ENTOVATION.com) on the World Wide Web--co-author of Creating the Knowledge-Based Business (1997).
Also contact the American Productivity & Quality Center (APQC) via www.apqc.org
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