Posted by Pete on March 05, 2002 at 00:56:45:

In Reply to: Re: Context Management for Deabstracting KM Power posted by Prac on March 04, 2002 at 02:53:56:

I only read his article: "The Knowledge-Creating Company" @ Harvard Business Review, 10 years old. He emphasizes the management of tacit knowledge. Like others here I don't think, fuzzy, tacit or vague is manageable.

It reminds me of the art of making a violin. If you start learning it by reading books about it you will surely be well prepared. But I am strongly convinced that there is no way around working for years with a master. And I don't think master and student are aware of any KM going on.

Stradivarius was able to make violins of a quality no one was able to do. Even today. The same goes for the Organs of Gottfried Silbermann.

Those people had knowledge that was not transfered.

Nonaka holds that this kind of knowledge can not only be transfered but also managed.

This is very interesting, but I doubt it. Perhaps he is right.

With Steinway Grand Pianos though the Japanese were successful. They took and transfered and managed the knowledge from the Steinway Hamburg factory and were able to come up with the exact same quality.
Nonaka is wise enough to not use this example but the one of a Japanese company making bread baking machines and describes how taking knowledge from a Hotel lead to the construction of a bread baking machine otherwise not possible.

I am sure I'd find your views on the topic very interesting.

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