Posted by Tom Sudman on February 09, 1998 at 11:23:31:

In Reply to: Software being used and how it relates to the Intranet posted by Penny MacPhee on February 06, 1998 at 17:30:23:

Robbert's advice is consistent with that which I could offer. Software needs to match the culture and goals of knowledge management which tend to vary considerably from company to company. The "field of dreams" appoach to infromatin technology seldom works. The culture must want what the technology is about to enable. Because the technology enables it does not mean that the culture will want it. Work your cultural problem first but maintain a good working knowledge of what technology can enable, and be able to discuss it as part of cultural change dialog.
Tom

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