Posted by Tom Sudman on February 04, 1998 at 11:27:42:

In Reply to: Re: Complexity, Complex Systems & Chaos Theory posted by Yogesh Malhotra on February 04, 1998 at 01:29:16:

Yogesh,
I agree with all your points but the concept of developing shared meaning within a community is to me critical to moving tacit knowledge to explicit. In other threads we have discussed the role of "sets" in knowledge. I view information and noise as such a set, which most people comprehend. While I accept that science wants chaos and noise to represent different aspects of complex systems to me under knowledge sets I can use noise to help abstract and tension the concept of information and include the concept of chaos. Science deals in the concept of precise storytelling whereas knowledge often occurs in storytelling using very loose metaphors. I spent the majority of my career being scientifically correct only to discover that this "turns off" many of the people in whom the best tacit knowledge lies and for which the greatest explicit knowledge mining opportunities exist. A word is a symbol which develops its tacit knowlege potential through storytelling. Most people will not get that "tacit feel" of meaning of chaos by reading books on chaos theory. In knowledge communities you should come from the human perspective not the scientific percepective. This is why so many computer systems fail; they are computer science and technically correct but a "big zero" from the human context of what that life experience is suppose to be.
Tom

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Follow Ups:

• On Science: Scientific and/or Human Perspectives Yogesh Malhotra 18:49:22 2/04/98 (2)
  • Re: On Science: Scientific and/or Human Perspectives Tom Sudman 20:00:52 2/05/98 (1)
    • Re: On Dialog and Bohm (in Senge's Fifth Discipline) Yogesh Malhotra 08:52:20 2/06/98 (0)

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