Posted by Denham on December 16, 2001 at 22:07:55:

Feel the KM community spends far too much time working at a macro level. Let me explain; we have KM lifecycles, KM frameworks, KM models, KM & strategy, grand ideas for the implementation and politics around knowledge work. We have almost nothing at a mico-level where it matters most IMO. So what are the key issues and activities we need to work on? Some suggestions:

1) Augmenting group intelligence through management and manipulation of time driven idea cycles (see the work of John Boyd, Doug Engelbart and the Bootstrap Institute)

2) Surfacing, critique and representation of key distinctions (see books by Mike McMaster)

3) Building a pattern validation community to capture and leverage best solutions to repetitive issues (see works of Christopher Alexander)

4) Knowledge networking, social capital and learning, how to balance sticky and leaking knowledge flows in everyday life (see writings of Paul Duguid & John Seeley Brown)

5) Learning in community, ways to leverage the synergy of strong relationships and foster the transfer of tacit knowledge (Read Etienne Wenger's "Communities of Practice: Learning, meaning and identity")

6) Making sense, tacit coordination, agile responses (see the writings of Karl Weick).

We are full of plans, political games, ROI models and macro pontification, but we truely lack critical knowledge of key group activities - dialog, creative
abrasion, trust in virtual teams, design of generative environments for continuous learning. We seek ways to model, measure, capture, value validate and exchange knowledge assets (the macro explicit stuff)

- but do we really know how to create, support and nurture tacit knowledge in groups??

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Follow Ups:

• Re: Tacit knowledge practices Reilly Atkinson 18:27:09 12/19/01 (0)
• Re: Tacit knowledge practices Kevin 06:28:31 12/18/01 (0)
• We would know if we spoke to each other... Riva Gianluca 11:10:59 12/17/01 (0)
• Re: Tacit knowledge practices Akhil Shahani 00:54:21 12/17/01 (0)
• Re: Tacit knowledge practices Kayde Wilkins 23:41:59 12/16/01 (0)
• Re: Tacit knowledge practices ponnu 23:11:12 12/16/01 (1)
  • Re: Tacit knowledge practices Kayde Wilkins 23:43:10 12/16/01 (0)

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