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Re: Knowledge Process and Information Artifacts


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Posted by Yogesh Malhotra on January 29, 1998 at 20:31:54:

In Reply to: Re: Knowledge,information,data posted by Tom Sudman on January 29, 1998 at 18:28:47:

Tom,

>The knowledge process created the intellectual capital thus value creation.

Amen! The process is of the essence, the artifacts merely serve as transient placeholders for the 'flow' of the process. In our earlier discussions, I had been wanting to get this point out...

The 'interactions' and the 'exchanges' constitute the process in which knowledge is created. If a person external to the process joins as a new member, it may take him or her a while to understand the 'process.' The various artifacts may serve as indicators of some aspects of the process, but may not constitute the 'process' in its full glory. The notion of 'process' may also be conceived in terms of the 'culture' and 'ecology' issues discussed earlier. Being a participant in the dynamic process of interaction brings a more 'informed' perspective of the 'flow,' which may be missed by one whose primary focus is on information artifacts.

Considering the process analogous to 'skiing' on a mountain slope. A person who hasn't ever skied may never appreciate the twists and turns and the angle of the skis or the movement of the poles... compared to someone who has... At another level, one involved in the 'action' of 'knowledge creation' tends to know more about the process of 'knowledge creation' than one who is not 'involved.' Hence... the best 'knowing' happens in the process of 'doing' what we are trying to know... reminds us of Richard Bach's 'Seagull.'

" Don't believe what your eyes are telling you, all they show is limitation. Believe with your
understanding, find out what you already know, and you'll see the way to fly. "
-- Richard Bach, author of Jonathan Livingston Seagull

- Yogesh


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