Posted by Martyn R Jones on October 30, 2001 at 04:55:04:

In Reply to: Why won't they listen? posted by Mike C. on October 11, 2001 at 09:17:40:

Hello Mike C.

Greetings from sunny Spain.

It's not KM, it's, as you quite rightly point out, a questioning, issue or problem of listening.

I used to work for a company called Sperry Univac, and we well understood the importance of listening :-) But, if there was ever a time when listening skills are needed it is now, so why is the issue constantly overlooked?

Basically, most of us are lousy listeners, and we are getting worse not better, we can't even hear the message "we must learn to listen". Here are some pointers:

The Importance Of Being A Good Listener
Psychologist Says Our Relationships Suffer When We Fail To Listen To Others

Listening skills - great citations

The effect of listening instruction on the development of listening skills of university
students of English Bojana Petric

BETWEEN ONE AND MANY: The Art and Science of Public Speaking, Third Edition Steven R. Brydon and Michael D. Scott, California State University, Chico

Cheers,

Martyn R Jones
CEO,

• learn by doing by learning

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