Posted by Rob on October 24, 2001 at 04:00:31:

In Reply to: Re: Knowledge Management for the New World of Uncertainty and Risk posted by Jefferey Bridges on October 22, 2001 at 01:32:04:

Hi Jeff

Never had the opportunity to say thanks for the white paper on partnerships you sent me. Thanks!

Regarding your question, it is something I have thought about a lot, and in my past writings I have been a promoter of the linear/alinear combination thinking. I have also been working on a model to try and incorporate this into KM, but admittedly, it is not an easy matter to address by any standards.

Suffice it to say that I beleive the approach for "new" KM should represent a hybrid of linear/alinear systems. I further believe it should lean stronger towards the fuzzy side.

I a world of increasing insecurity and current randomness, one has to be prepared to trust oneself and others, and I believe the idea of risk management as a driving factor for business would also require a fuzzy hat, a very fuzzy hat indeed.

I think sound judgement, whatever that means in a particular context, would become one of the critical factors of an organization. "New" systems would probably look at measuring and rewarding the applied knowledge of organizational members, and the results based on the application of judgement for managerial staff.

Not much more I can say at this moment, but maybe someone else could add some value.

Your partnership approach seems to be most relevant for the future, as witnessed in personal relationships. Those who cannot establish and maintain complementary relationships, would probably not be able to increase their strength, and thus their protection/competitive performance.

One may have all the best knowledge in the world, but quite frankly, of what use is it if no-one wants to listen to it, or cooperate with you?

Best regards,

Robert Benjamin

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