Posted by Chris on September 26, 2001 at 10:44:49:

In Reply to: Why are children so imaginative? posted by Martyn R Jones on September 26, 2001 at 08:16:57:

I've been following this discussion with a great deal of interest. The trouble is I agree with both of you, Daan and Martyn. IT people cannot run IT solutions in parallel with the business needs of an organisation, they must be integral. What I often see is that IT professionals take a snapshot view of the world and then develop, independently, a solution to what they see as the problem. Senior management trust them to get on with it, because they've written a business case, and hey preso, out pops something that for whatever reason doesn't fit well with the needs of the organisation, or isn't used by staff.

It's the job of senior management not to manage the process (because they can't) but to manage the outcome. It's the job of the IT people to fit their solutions to the current and future needs of the organisation. I see the role of the Knowledge Manager in this instance to be a bridge between the two.

Chris

• brands

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• Childlike wonder is only part of the solution - KM in IT Jim Love 12:00:00 10/06/01 (0)

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