Posted by Denham on August 10, 2001 at 09:43:30:

In Reply to: Re: knowledge base tools posted by steffen on August 10, 2001 at 04:36:06:

Hi Steffen,

Apologies, HTML problems, here are the links:

KMPA

Your car example can be handled by decision trees or CBR. CBR is more flexible as it allows experienced analysts to 'jump' to likely solutions without having to traverse (and backup) through multiple node sequences.

Problem resolution is often a complex mix of context (how much we know or can infer) and what we can find out (diagnostic tests). So in your example, the next step is to test if the battery is working before we suggest replacing the lights is the reason.

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