Posted by Yogesh Malhotra on June 14, 1997 at 16:52:25:

The victory of the Deep Blue over Kasparov has added a new twist to the ongoing debate on the techno-centric characterization of Knowledge Management. It is my apprehension that an over- emphasis on technology, without adequate attention to the issues of organizational environment and the relevant human factors, may cause a backlash. Although, it is well recognized that most information technologies need to be adroitly utilized to deliver the performance expectations, yet there seems to be more emphasis on the 'brawn power' of technology than on the 'brain' needed to effectively deploy that 'brawn power.' [More on this story is available at: http://www.brint.com/oldstory.htm#deepblue].

For instance, the victory of Deep Blue reemphasizes the thinking that technology can be effectively utilized for solving complex tasks within bounded and predictable problem spaces. However, most of the emergent problems of the organizations are overwhelming the 'bounded' problem spaces. Moreover, most organizations are being challenged with unpredictable and previously unanticipated problems and are striving to come up to the challenge.

Nevertheless, the overwhelming thrust of most knowledge management development efforts is still imbedded in the maximization of the technological prowess. As underscored above, technological prowess, by itself, is pretty limited in coming up to the challenges posed to the organizations of the future.

How can the organizations gear up to thrive and succeed when faced with unbounded, unpredictable, and non-linear problem spaces?

How should the knowledge management initiatives be guided to meet such needs of the organizations?

Any thoughts?

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Follow Ups:

• Chess as social metaphor and not just a game: Lessons for Knowledge Management Michael Kran 22:29:06 6/16/97 (18)
  • Knowledge Creation: "Game" or "Work": On Motivation and Commitment Yogesh Malhotra 02:03:03 6/17/97 (17)
    • Question Edgars Ivbulis 13:46:34 11/16/98 (0)
    • Re: Knowledge Creation: "Game" or "Work": On Motivation and Commitment Michael Kran 13:37:03 6/23/97 (15)
      • Re: Knowledge Creation: "Game" or "Work": On Motivation and Commitment Neil 19:29:15 6/02/98 (0)
      • Integrated Theory of Motivation kimberly 11:58:15 10/12/97 (13)
        • Re: Integrated Theory of Motivation Tania Claudia 03:42:10 3/23/98 (3)
          • Re: Integrated Theory of Motivation frances Huang 20:29:49 10/06/98 (1)
            • Re: Integrated Theory of Motivation Editor 12:10:23 10/12/98 (0)
          • Re: Integrated Theory of Motivation frances Huang 20:29:44 10/06/98 (0)
        • Re: Integrated Theory of Motivation Deb 17:42:17 3/19/98 (6)
          • Re: Integrated Theory of Motivation Susanne Rix 01:19:31 12/11/98 (0)
          • Re: Motivation Theory Joseph Denson 22:54:46 5/02/98 (3)
            • Re: Motivation Theory Kate Henry 13:22:17 11/02/98 (1)
              • Re: Motivation Theory kate henry 13:42:55 11/02/98 (0)
            • Re: Motivation Theory Neil 03:14:16 6/04/98 (0)
          • Re: Integrated Theory of Motivation Deb 17:43:56 3/19/98 (0)
        • Re: Integrated Theory of Motivation ruth winter 09:38:03 10/27/97 (1)
          • Re: Integrated Theory of Motivation w 07:53:56 12/02/97 (0)

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