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PROCESS TO PRODUCT:
CREATING TOOLS FOR KNOWLEDGE MANAGEMENT

REFERENCES

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Conarty, T. 1997, The Services Convergence: Outsourcing, Off-Sourcing, and Knowledge Management, Information Week 500 White Paper, http://www.informationweek.com/97/iw500/conart.html.

Crevier, Daniel. 1993, AI: The Tumultuous History of the Search for Artificial Intelligence, Harper Collins, New York.

Davenport, T. & Prusak, L. 1998, Working Knowledge, Harvard Business School Press, Boston.

Drucker, P. 1994, The Age of Social Transformation, Atlantic Monthly, vol. 274, no. 5, November.

Edvinsson, L. & Malone, M.S. 1997, Intellectual Capital, Harper Business, New York.

Fayyad, U., ed. 1996, Advances in Knowledge Discovery and Data Mining, AAAI/MIT Press.

Hibbard, J. 1997, Search for differentiation ñ Text-search software vendors are still looking for the marketís sweet spot, but profits are elusive. InfoWeek, vol. 651, June.

Koulopoulos, T. 1998, They copied all they could follow, Delphi Institute presentation í98 Comdex.

Leonard, D. 1995, Wellsprings of Knowledge, Harvard Business School Press, Boston.

Lethbridge, T. 1994, Practical Techniques for Organizing and Measuring Knowledge, doctoral thesis, University of Ottawa.

Minsky, M. 1986, The Society of the Mind, Simon & Schuster, New York.

Nonak, I., Takeuchi, H. 1995, The Knowledge Creating Company: How Japanese Companies Create the Dynamics of Innovation, Oxford University Press, New York.

Pansky, B., Allen, D., & Budd, G. 1988, Review of Neuroscience, second ed., Macmiillian, New York.

Ruggles, R. 1997, Knowledge Management Tools, Butterworth-Heinemamm, Newton, Massachusetts.

Snell, M. 1998, Data Management: Knowledge-management Systems May Make Business Smarter, LAN Times online, http://www.lantimes.com/98/98apr/804b036a.html.

Turing, A. 1936, On Computational Numbers with an Application to the Entscheidungs-problem, Proceedings of the London Mathematical Society.