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PROCESS TO PRODUCT:
CREATING TOOLS FOR KNOWLEDGE MANAGEMENT

Charles Jackson

OBJECTIVE

The objective of this paper is to provide an outline of the general and specific technology issues relating to development of electronic knowledge management tools. Focused on the design of software systems, it provides a coherent overview of technical aspects and considerations.

1. ABSTRACT
2. INTRODUCTION
3. DEFINING KNOWLEDGE MANAGEMENT SOFTWARE
4. THE TECHNOLOGY ENVIRONMENT
5. ARCHITECTURAL APPROACHES
6. TECHNICAL ISSUES
7. CONCLUSION
REFERENCES
APPENDIX A

(This paper was presented by Charles Jackson, a member of @BRINT community, at an international conference in Lisbon, Portugal. We are pleased to highlight this article in our magazine.)

© Copyright, Charles Jackson, Published with Permission.