Preface

Part One: Knowledge Management, Virtual Organizations and Virtual Teams

Chapter I: Knowledge Management & New Organization Forms: A Framework for Business Model Innovation - Yogesh Malhotra

Chapter II: The Knowledge-Based View (KBV) of the Virtual Web, the Virtual Corporation, and the Net-Broker - Ulrich Franke

Chapter III: Implementing Virtual Organizing in Business Networks - A Method of Inter-Business Networking - Roland Klueber, Rainer Alt & Hubert Osterle

Chapter IV: Interorganizational Knowledge Management: Some Perspectives for Knowledge oriented Strategic Management in Virtual Organizations - Thorsten Blecker & Robert Neumann

Chapter V: Computer-Mediated Interorganizational Knowledge Sharing: Insights from a Virtual Team Innovating Using a Collaborative Tool - Ronald Rice, Ann Majchrazak, Nelson King, Sulin Ba & Arvind Malhotra

Chapter VI: The Glue That Binds Creative Virtual Teams - Jill E. Nemiro

Chapter VII: Using Patterns to Capture Tacit Knowledge and Enhance Knowledge Transfer in Virtual Teams - Karen L. Lyons

Chapter VIII: Knowledge Management Strategies for Virtual Organizations - Janice M. Burn & Colin Ash

Chapter IX: Virtual Organizations that Cooperate and Compete: Managing the Risks of Knowledge Exchange - Claudia Loebbecke & Paul C. van Fenema

Chapter X: Knowledge Management and Organization Design: Dealing with Complexity and Variability - W. Jansen & H.P.M. Jagers

Part Two: Success Factors for Knowledge Management and Virtual Organizations

Chapter XI: Becoming Knowledge-Powered: Planning the Transformation - Dave Pollard

Chapter XII: Integrated Analysis and Design of Knowledge Systems and Processes - Mark Nissen, Magdi Kamel & Kishore Sengupta

Chapter XIII: Role of Organizational Controls in Knowledge Management: Is Knowledge Management Really an 'Oxymoron'? - Yogesh Malhotra

Chapter XIV: Beyond Customer Knowledge Management: Customers as Knowledge Co-Creators - Mohanbir Sawhney and Emanuela Prandelli

Chapter XV: Knowledge Management - The Second Generation: Creating Competencies Within And Between Communities Of Practice In The Competence Laboratory - Heli Ahonen, Yrjo Engestrom &
Jaakko Virkkunen

Chapter XVI: Success Factors in Leveraging the Corporate Information and Knowledge Resource through Intranets - Karin Breu, John Ward & Peter Murray

Chapter XVII: Creating Knowledge-Based Communities of Practice: Lessons-Learned from AMS's Knowledge Management Initiatives - Susan Hanley & Christine Dawson

Chapter XVIII: Knowledge Acquisition & Management: Perspectives, Strategic Implications, and Extensions to the Virtual Setting - Jean L. Johnson

Chapter XIX: Knowledge Needs of Self-Organized Systems - Joao Alvaro Carvalho

Chapter XX: Information Quality and Its Interpretative Reconfiguration as a Premise of Knowledge Management in Virtual Organizations - Daniel Diemers

About the Authors

Index