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e-Business Strategy and Knowledge Management
Knowledge Management and Virtual Organizations
About the Book Table of Contents Book Excerpt
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Book Description

There are a number of fine books that have defined the concepts related to knowledge management and how it is relevant to organizations. However, many of these books may have left you with questions such as: "So what? What can our organization or our executives do with the concepts, theories and case studies? Where do new information technologies, such as Internet and WWW fit within deployment of knowledge management in our organizations? How can we understand and deploy knowledge management for not generating hype but for solid real value business propositions for our organization?" Here is a very timely book borne out of the need for addressing these critical issues. This book assumes the reader's awareness about the existing concepts that have been articulated in many leading works, including the works of the likes of Professor Ikujiro Nonaka, Tom Davenport and Larry Prusak, and, Tom Stewart. Based upon existing conceptual frameworks, this book embodies the di! stilled experience and knowledge of leading worldwide experts from top-notch research programs and companies including American Management Systems, Bristol Myers Squibb, @Brint.com, Ernst & Young, and, IBM - from USA, UK, Switzerland, Austria, Australia, The Netherlands, Canada, Italy, Finland, and Portugal. This book synthesizes the latest knowledge and practices of these individuals and organizations to push the envelope for business relevance of knowledge management by addressing the following issues.

a) How can your company make a strategic case of knowledge management by rethinking given assumptions about people, processes and technologies?

b) How can your company apply knowledge management for business model innovation, redefining your business ecosystem, development of virtual teams and virtual communities?

c) How do you leverage new information technologies, including Internet and WWW in powering the knowledge-enabled transformation of your organization?

d) How your organization can benefit from and deploy knowledge management processes, such as knowledge creation, knowledge sharing, knowledge acquisition, knowledge exchange, and knowledge transfer?

From the Publisher

Based on the compilation of the latest knowledge, research and practices being defined by world-leading scholars, practitioners and researchers, Knowledge Management and Virtual Organizations is the first work that synthesizes the latest thinking in knowledge management with the design of information technology and Internet-enabled new organization forms. The major emphasis of this new, exciting book is on knowledge management, virtual organizations and teams, and success factors for knowledge management and virtual organizations.

The contributions to this work represent the first attempt to address the issues of applying knowledge management for enabling "anytime, anywhere, anyhow" organizations. These issues will be of relevance to all researchers, scholars, managers, executives and entrepreneurs interested in understanding how information technologies and knowledge management can enable effective design and emergence of virtual organizations, teams and communities of practice.

From the Inside Flap

The first section of the book covers frameworks, models, analyses, cases studies and research on the integration of knowledge management within virtual organizations, virtual teams and virtual communities of practice. Key themes covered in this section include business model innovation; design of virtual organization forms including virtual corporations, Net-based models, virtual teams and inter-organizational networks; strategies and technologies for knowledge management; tools, techniques and methodologies for enabling knowledge capture, knowledge sharing and knowledge transfer as well as related collaboration, competition and co-optation at intra- and inter-organizational levels. The focus of the second section is on key success factors that are important for enabling knowledge management and realizing virtual models of business transformation. Key knowledge management themes addressed in this section relate to organizational transformation; analysis and design ! of knowledge systems and processes; role of organizational control systems; creating successful communities of practice; role of internal and external employees and customers in creation of organizational knowledge; knowledge acquisition and management; and information quality issues.

From the Lead Author

Based on the compilation of the latest knowledge, researchandpractices being defined by world-leading scholars, practitioners and researchers, Knowledge Management and Virtual Organizations is the first work that synthesizes the latest thinking in knowledge management with the design of information technology and Internet-enabled new organization forms. The major emphasis of this new, exciting book is on knowledge management, virtual organizations and teams, and success factors for knowledge management and virtual organizations.

The contributions to this work represent the first attempt to address the issues of applying knowledge management for enabling "anytime, anywhere, anyhow" organizations. These issues will be of relevance to all researchers, scholars, managers, executives and entrepreneurs interested in understanding how information technologies and knowledge management can enable effective design and emergence of virtual organizations, teams and communities of practice.

This book is brought to you by the lead author and editor who is the founder and chief knowledge architect of the online portal and community of practice that has been establishing the benchmark of knowledge and practice in these areas. The "real world" application of the author's vision has received coverage as a benchmark in worldwide publications including Wall Street Journal, Fortune, Business Week, Harvard Business Publishing, Forbes, InfoWorld, CIO, Chief Executive, Information Week and Computerworld .

About the Lead Author

Dr. Yogesh Malhotra has been instrumental in defining the cyber-strategy and vision for the globally branded online portal and global virtual community of practice in the capacity of the founder, chairman and chief knowledge architect of @Brint.com. Guided by his vision of networked knowledge based service model, @Brint.com has achieved the stature of the world renowned online portal on knowledge management and e-business and the most renowned global virtual community of practice in knowledge management and e-business. Over the first year of its incorporation, this globally-branded Net enterprise has evolved into the leading worldwide sponsor of e-business and knowledge management activities, including Net marketing campaigns for IBM, Ogilvy One, Find/SVP, ITWorld.com, Information Week, and high-profile Silicon Valley based B2B dot com enterprises. His passion for defining new knowledge-based e-business models is backed by 18 years experience as top executive advisor, senior con! sultant and executive engineer for think tanks, hi-tech firms, multinationals and governments. He is a founding member and served as invited contributing editor for Ziff Davis' Standard for Internet Commerce involving a broad alliance of leading worldwide thinkers, practitioners and academics. He has served on the Knowledge Management advisory panels for Arthur Andersen managing partners, Government of Netherlands and US Federal Government's Inter-Agency Benchmarking & Best Practices Council, and delivered invited keynotes to top executives of Silicon Valley based organizations, US Baldrige Award winning corporations, and top 600 information technology executives in the Government of Mexico. He has delivered invited seminars on Knowledge Management for executive programs at Kellogg Graduate School of Management and Carnegie Mellon University, and delivered invited presentations for The Conference Board and other leading forums featuring world's leading authors, visionaries, CE! Os and venture capitalists. Before founding @Brint.com, Yogesh Malhotra held senior Information Systems consulting and executive leadership positions involving transnational knowledge transfer, knowledge sharing and knowledge codification for some of the largest multi-billion dollar global corporations and multinationals in business applications software development, banking and finance, and automobile manufacturing. He is a Certified Computing Professional of the Institute for Certification of Computing Professionals, a Chartered Engineer and life member of The Institution of Engineers, and award-winning member of the Academy of Management. His credentials include Bachelor of Engineering with high distinction, MBA with highest honors, and Ph.D. in Information Systems and Knowledge Management from the University of Pittsburgh Katz Graduate School of Business. He is profiled in the Who's Who in the World , Marquis' 2000 Millennium Edition.