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What others have said about our work?
Management Press
"Perhaps the best KM resource site out there"
- KMWorld
"Pool of largest collection of knowledge management literature"
- Wall Street Journal
"Tool for raising your company's IQ"
- Forbes
"Best web site on the topic of knowledge management"
- InfoWorld
"Best sources for knowledge management and intellectual capital"
- Fast Company
"Top frequently visited 'knowledge economy' site..."
- Business 2.0
"Wealth of incredibly rich, useful and interesting information..."
- CIO Magazine
Most Respected Authors
"A splendid compendium of articles and links on knowledge management and intellectual capital."
- Thomas A. Stewart.
"The most comprehensive web site that I have found on Knowledge Management."
- Karl-Erik Sveiby
"Some sticky sites define their audiences more narrowly and therefore are more selective about what they offer... BRINT targets business researchers by offering ample depth..."
- Thomas H. Davenport
Chief Knowledge Officers
"A Virtual Library of the Best Sources for Knowledge Management and Intellectual Capital."
- Ellen M. Knapp, Vice Chairman & CKO, Coopers & Lybrand in Fast Company
"My company is considered a survivor in the current economic turn precisely because we applied Malhotra's principles of creative abrasion and had a de facto KM system in place.."
- CKO discussion in Performance Improvement
More...; Case Studies in Practice
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What is Knowledge Management?
(Management of Change, Uncertainty, and Complexity)
"Knowledge management refers to the critical issues of organizational adaptation, survival and competence against discontinuous environmental change. Essentially it embodies organizational processes that seek synergistic combination of data and information processing capacity of information technologies, and the creative and innovative capacity of human beings," says Dr. Yogesh Malhotra, founding chairman and chief knowledge architect of the BRINT Institute, in an interview with Alistair Craven. Widely recognized as a knowledge management pioneer, Malhotra adds, "Knowledge management is more about the pragmatic and thoughtful application of any concept or definition, as it is not in the definition but in real world execution where opportunities and challenges lie. Any definition therefore must be understood within the specific context of expected performance outcomes and value propositions that answer the question 'Why' about relevance of KM."" more...
- Article & Web Alert, Public Affairs Section, U.S. Embassy, American Center, New Delhi (6/06-6350, p. 3)
Lessons learned from the world's greatest organizations show that even simple technologies can generate great performance when empowered by smart minds of motivated and committed humans. Conversely, 'intelligent' technologies may produce dumb results if those smarts are missing as evident from the cases of companies once considered great in the past era. Importantly, unless data and information are translated into 'meaningful' decisions and actions for sustained performance, there is no point of the whole exercise... whether you call it knowledge management, wisdom management, creativity management, or something else! more...
Our following summary interpretations of the above 'working definition' of Knowledge Management are also popular among corporate strategists and military, airforce, and navy commanders. KM is: 'Knowing what you know and profit from it' and 'Making obsolete what you know before others obsolete it.' more...
"The focus of Knowledge Management is on 'doing the right thing' instead of 'doing things right'. It provides a framework within which the organization views all its processes as knowledge processes and all business processes involve creation, dissemination and application of knowledge towards organizational sustenance and survival." more...
Clearly the goal of knowledge management is sustained individual and business performance through ongoing learning, unlearning, and adaptation. Technologies of computing have inherent limitations. They have difficulty in generating meaningful insights from data as they can’t question or re-interpret their programmed logic and assumptions. Given inherent limitations of the technologies of computing, human users of such 'systems' have at least an equally important role in knowledge management. more...
Knowledge Management is a new branch of management for achieving breakthrough business performance through the synergy of people, processes, and technology. Its focus is on the management of change, uncertainty, and complexity. It evolved from the need for advancing beyond the failing paradigm of Information Technology Management that accounts for 70%-80% system failures. As 'IT' becomes more of a commodity and endowed with more complex 'potential' capabilities, there is need for re-focusing on strategic execution. As we transition from an era of information scarcity to information glut, there is need for re-focusing on human sense-making processes underlying decisions, choices, and performance. In this new paradigm for increasingly uncertain and complex business environments, dynamically evolving performance outcomes are the key drivers of how 'smart minds' use 'smart technologies' to leverage strategic opportunities and challenges.
[Online Book on Knowledge Management: KMBook.com]
[Knowledge Management Common Body of Knowledge: Seminars]
[Online Community on Knowledge Management: KMForums.com]
[Research and Practice Themes in KM]
Business of KM · Technologies of KM · KM Processes · KM Systems
Sociology of KM · Creativity
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Psychology of KM · Philosophy of KM
[KM Tools] [KM Events Calendar ] [ Jobs in KM]
[Out-of-Box Thinking]
[Concepts, Issues, and Industry Applications in KM]
Foundations of Global Knowledge Management Practice
 Strategies that India Inc Must Follow: World's Leading Strategists Say:
Business Standard : Stategist Global Panel of Management Experts
 Rethinking Management for the New World of Uncertainty and Risk:
Management First: Guru Interviews: An interview with Dr. Yogesh Malhotra
Is Knowledge the Ultimate Competitive Advantage?:
Interview: Business Management Asia / Business Management Europe
Knowledge Management: The Supply Chain Nerve Center:
Interview: Institute for Supply Management
Knowledge Management is Not Dead Yet:
Interview: CIO Insight
Knowledge Management for E-Business Performance:
Information Strategy: The Executive's Journal
Knowledge Management Technologies and Organizational Business Processes:
Journal of Knowledge Management
Why Knowledge Management Systems Fail?:
CNET Networks 'Corporate Computing Award' for Most Influential Article
Measuring Knowledge Assets
Expert Paper commissioned by the United Nations
"Stands out as a critical and definitive examination of KM measurement." - Paul Strassmann
Next Generation e-Business Architectures for Business Transformation
Expert Paper commissioned by Intel Corporation
Does KM=IT?
Interview: CIO Enterprise Magazine
Working Knowledge: An interview with Tom Davenport and Larry Prusak
Interview coordinated by Harvard Business School Publishing
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Working Knowledge: Think! Apply!
"Knowledge carries with it both a tremendous joy and a great despair -
a joy of being at one with a whole area of living human activity, and
a great despair in recognizing how little this oneness really is
compared to what it might be."
- Charles West Churchman in The Design of
Inquiring Systems
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Seminars in Knowledge Management
Overall Framework of Knowledge Management
Knowledge Management for the Digital Economy
Knowledge, Action, and Peformance; Industry Surveys
Promise & Challenge of Knowledge Markets; Trust in K-Markets
KM, Strategy, & Marketing; More on Knowledge Markets
Knowledge Generation: Strategy, Technology, and Implementation
Knowledge Codification & Coordination: Strategy & Implementation
Knowledge Transfer: Strategy & Implementation
Knowledge Transfers, Knowledge Exchanges and Flows
Knowledge Transfer: Enabling Technologies & Performance Gaps
Knowledge Workers, Managers, CKOs: Filling Performance Gaps
What KM Technologies Can Accomplish AND What they Can't
Role of Information Technologies in Knowledge Management
KM Projects and Knowledge Audit: What Works & What Doesn't
Knowledge Management Projects, Performance, and, Success
Pragmatics of KM: Where to Start and How to Get it Done
10 Steps and 4 Phases of KM Road Map & Case Studies
KM System, KM Architecture, KM Repositories, KM Applications
KM System, KM Architecture, KM Repositories, KM Applications
KM Development & Deployment / CKO Roles & Responsibilities
Structured Process for Building a KM Program and a Road Map
Managing Change, Culture, and Rewards: Role of CKO
Practice Focused Interviews & Articles
Getting Real Time Enterprises To Deliver Real Business Performance, Jrnl. of KM, [HTML]
Rethinking Management for the New World of Uncertainty and Risk, Management First, UK
Building Systems That Users Want to Use, Communications of ACM, [HTML]
Expertise Management: New Myths and Old Realities, CIO Insight
Why Knowledge Management Systems Fail?, KM Handbook (CNet Corporate Computing Award)
Measuring National Knowledge Assets: Keynote Presentation, United Nations
Measuring Knowledge Assets: Knowledge Systems for Development, United Nations
Is Knowledge the Ultimate Competitive Advantage?, Business Management Asia
Knowledge Management: Supply Chain Nerve Center, Institute for Supply Management
Information Ecology and Knowledge Management, UNESCO
When Best [Practices] Becomes Worst, Quality Society of Australasia, Australia
Enabling Next Generation e-Business Architectures for Transformation, Intel Corpn.
Expert Systems for Knowledge Management: Info. Processing to Sense Making, Exp Sys w App J.
Knowledge Management for E-Business Performance, Information Strategy J.
From Information Management to Knowledge Management, ASIST Monograph
Knowledge Assets: Assessment of National Intellectual Capital, J. of Global Info. Mgmt.
Knowledge Management and New Organization Forms and Business Models, Info. Res. Mgmt. J.
Does KM=IT? Three Myths That Can Derail Your KM Investments, CIO Enterprise
KM for Organizational White-Waters: An Ecological Framework, Knowledge Management, UK
Knowledge Management, Knowledge Organizations & Knowledge Workers, Maeil Business Newspaper, South Korea
Virtual Corporations, Human Issues & Information Technology, American Society for Training and Development
National Information Infrastructure: Myths, Metaphors And Realities, Working Paper
Other Publications
Fundamental Research & Quantitative Analysis
Multidimensional Commitment Model of Systems Adoption and Use, Journal of MIS (HTML)
Building Systems That Users Want to Use, Communications of ACM, [HTML]
Business Process Redesign: An Overview, IEEE Engineering Management Review
Self-Determination: New Enterprise Logic of Customer Relationships, AMCIS Proc. (HTML)
Role of Commitment and Motivation in Knowledge Management Success, HICSS Proc. (HTML)
Is Knowledge Management Really an Oxymoron?, Knowledge Mapping & Management
Organizational Controls as Enablers and Constraints in KM, KM & Business Model Innovation
Extending the Technology Acceptance Model to Account for Social Influence, HICSS Proc.
Deciphering the Knowledge Management Hype, Jrnl of Qlty & Ptcpn
Business Process Redesign: An Overview, IEEE Engg Mgmt Revw.
Knowledge Management in Inquiring Organizations, AMCIS Proc.
Developing a Framework for Analyzing IS Sourcing, Information and Management
Information Systems Productivity and the Role of Outsourcing Policy, Working Paper
Competitive Intelligence and Measurement in Organizational Research, Working Paper
Role of Information Technology in Managing Organizational Change, Working Paper
On Science, Scientific Method, And Evolution Of Scientific Thought, Working Paper
Other Publications
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